Shipping policy

• FREE SHIPPING over 500$ to all of Canada (excluding Yukon, Northwest Territories & Nunavut). 
• We ship from Calgary, AB, Canada.
• All shipments are sent out with SIGNATURE REQUIRED. If you cannot be home to receive your shipments, you need to contact the carrier and request a re-delivery, or a hold for pick-up at an access point.
• If you refuse your incoming shipment for any reason, and that results in item(s) being returned to Full Push's headquarters in Calgary, you will only receive a refund equivalent to 90% of the invoiced goods. 
• We are unable to guarantee any order modifications after an order is fulfilled.
• Once your package is out for delivery, we are unable to process any delivery address changes.
• Our typical lead time before shipping out orders is 1 to 2 business days. This varies depending on the purchased items and our shipping queue.
  
• Once the items have shipped, transit time typically takes between 1 and 4 business days
• Please note that some items might not arrive on the same day as other parts of your order, because various brands get sorted differently at our shipping partner's logistics hub.
  

 

Return Product Shipping: 

Customers are fully responsible for the condition and integrity of any equipment being returned until it is physically received and inspected by a member of the Full Push team.

To ensure safe and verifiable delivery, all return shipments must be returned via UPS, FedEx, Purolator or DHL and must include a “Signature Required” service. This measure guarantees that your package is received directly by our staff and promptly processed.

Please note that any return shipped with a non-approved courier service OR without a signature requirement will be refused. Lost, stolen, or unconfirmed packages will not be eligible for refund or reimbursement.

Please visit our Refund Policy page for more info.